We often concern ourselves with tasks that are completed concurrently with the project work, such as the project set up and having a fully thought out business case. What’s just as if not more so important, is how to CLOSE a project.
Without an effective finalisation and hand over of the project to the operation teams, you under take many risks, including –
- Subpar benefits tracking
- Lacking training and support for users or customers
- Support and operational teams oblivious towards what they’re supposed to be doing
- Greater learning curve for users, affecting their ability to work in the new environment
The project’s benefits are at stake here. That’s why you undertook the project in the first place. If your project customers won’t use what you have given them if they can’t understand or work with it. In this case, the organisation wouldn’t receive the planned benefits. If the planned benefits aren’t delivered, wouldn’t that render the whole project pointless?
Below is an infographic on how to close down a project successfully so you don’t leave anyone hanging.